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Participant portal

Login

  • Participants can login using their email and password.
    • Participants have up to 10 retries after which their account will be locked (preventing login attempts for 10 minutes). If their account has been locked previously within 24 hours, a failed login results in an additional 24 hour lock out.
  • One-time password (OTP) challenge can be enabled, with a random 4-digit code received via email.
    • The code is valid for 10 minutes
    • The same email/password failed login account lock policy applies to OTP login attempts
  • Participants can also login via OIDC if it has been enabled
  • There is a 'Forgot Password' password reset button that emails a link to the participant
    • This link includes a token that expires after 15 minutes.